Privacy & Cookie Policy
Effective date: July 1, 2025
Welcome to iPanel Sri Lanka. Your privacy is important to us. This combined Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, as well as how we use cookies and similar technologies.
1. Information We Collect
- Personal Information: Name, email, phone number, and address.
- Usage Data: Pages visited, interactions, and session behavior.
- Cookies: For analytics, personalization, and security purposes.
2. How We Use Your Information
- To operate and maintain the website
- To communicate updates and respond to inquiries
- To improve functionality and user experience
- To comply with legal requirements
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device.
- Essential Cookies: Required for basic website functionality.
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Functional Cookies: Remember your preferences and settings.
- Advertising Cookies: Used to deliver relevant ads (we do not use these unless stated otherwise).
You can control or disable cookies through your browser settings. However, some features of the site may not function properly if cookies are disabled.
4. Cookie Policy
This section explains in detail how we use cookies and your choices regarding them.
- What Are Cookies? Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.
- How We Use Cookies: We use cookies to:
- Remember your preferences and settings
- Understand how you use our website
- Improve your user experience
- Maintain security and prevent fraud
- Managing Cookies: Most browsers allow you to control cookies through their settings. You can usually find these settings in the “Options” or “Preferences” menu of your browser. For more details, visit www.allaboutcookies.org.
- Third-Party Cookies: Some cookies may be set by third-party services we use, such as analytics providers. These cookies are subject to the respective privacy policies of those providers.
By continuing to use our website, you consent to our use of cookies as described in this policy.
5. Sharing Your Information
We do not sell or rent your personal data. We may share it with service providers under strict confidentiality for purposes like hosting, analytics, and communication.
6. Data Security
We use industry-standard measures to protect your information, though no system is 100% secure.
7. Your Data Protection Rights
- Access, update, or delete your data
- Request correction of inaccurate information
- Restrict or object to processing
- Data portability (transfer to another provider)
To exercise your rights, contact us using the information below.
8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided data, please contact us immediately.
9. Changes to This Policy
We may update this policy periodically. All changes will be reflected on this page. Please review it regularly.
10. Contact Us
- Email: support@ipanel.lk
- Phone: +94 7 2200 2200
- Address: iPanel Sri Lanka, Idea Industries, 06, Lucas Road, Colombo 14
Last updated on April 1, 2026